1. Write an email to firstname.lastname@example.org and describe how you need a product to be custom-made, including but not limited to:Standard product model, LOGO/picture/slogan to print or laser on, functions to add or remove, specifications to change, details to modify, etc.
2. After we receive your email of customization needs, one of our customer service representatives will reply your email to confirm and specify your customization details, the result will pass on to our expert team to evaluate:
▪ Whether this customization is possible;
▪ What more details should be confirmed;
▪ How much will the entire customization and delivery take;
▪ How long will the customization and delivery take;
3. After all the needed information is collected, we will send an email with a customization contract for you to approve before you make a payment. As soon as the payment is done, our expert will start immediately on the customization process.
4.When the final customized product is finished, it will be reviewed by our QC stuff according to the specifications on the customization contract. Only when it complies with the customization contract will it be packed and shipped to your specified address by UPS or equivalent couriers.5.You get your custom-made product delivered to you by the courier company.